Effective and Efficient Meetings

Meetings are such a dread. Haven't you attended meetingswhich are totally unproductive, time-wasting, and boring? Orare you guilty of chairing such meetings? In one of my placesof work, I had meetings almost round the clock. “Remember that time is money.” If you agree with Benjamin Franklin, timeis a huge cost to the company. While I won't say they were allunproductive, I would think that

Effective and Efficient Meetings

Meetings are such a dread. Haven't you attended meetingswhich are totally unproductive, time-wasting, and boring? Orare you guilty of chairing such meetings? In one of my placesof work, I had meetings almost round the clock. “Remember that time is money.” If you agree with Benjamin Franklin, timeis a huge cost to the company. While I won't say they were allunproductive, I would think that

Christmas tale and generous managers

Leadership is not an inanimate object. It has a face, and moreimportantly, it has a heart. The good leaders do not merelycommand respect, they earn it. A leader who rules with an ironfist will influence people once. A leader who rules with a kindheart will influence people for a lifetime. We like to associatewith leaders who see themselves as humans, and not anextraordinary species. For

Christmas tale and generous managers

Leadership is not an inanimate object. It has a face, and moreimportantly, it has a heart. The good leaders do not merelycommand respect, they earn it. A leader who rules with an ironfist will influence people once. A leader who rules with a kindheart will influence people for a lifetime. We like to associatewith leaders who see themselves as humans, and not anextraordinary species. For

Innovative marketing and packaging

In the business environment, there are the Davids and theGoliaths. Occasionally, we read inspiring stories about how onesmall startup company can gobble up a large share of the pieand surprise the older boys. More often than not, they are notabout David killing Goliath, but about the two of them formingstrategic alliances and capitalizing on each other's strengths. Itboils down to

Innovative marketing and packaging

In the business environment, there are the Davids and theGoliaths. Occasionally, we read inspiring stories about how onesmall startup company can gobble up a large share of the pieand surprise the older boys. More often than not, they are notabout David killing Goliath, but about the two of them formingstrategic alliances and capitalizing on each other's strengths. Itboils down to

Customer service – accept blame, own the problem

When things go wrong, as they often do, what is your firstreaction? Blame it on others. This blaming game is played evenat the highest levels in the corporate offices and in ourgovernment. When complaints arise and it is obvious that thefault lies in a certain person, he gets the whole troop of officersin the department to share the blame. It sounds unfair, but it isa useful strategy. Here,